Alperen has now been a valued colleague at Betonstaal.nl for 5 years. He is appreciated not only by his coworkers but also by our customers. In many cases, he is the first point of contact. This might also be true for you—and now you have a face to match the voice.
Alperen doesn’t just find satisfaction in helping customers effectively. “I want to genuinely help people move forward with advice. That’s why I chose to pursue the Elementary Construction course.” He has now successfully completed this course alongside his work, adding a significant depth of knowledge to his skillset. For example, if you’d like to review your 3D model, feel free to give him a call.
His work at Betonstaal.nl goes beyond customer interaction. Alperen proactively contributes to process optimization, always aiming to make things more efficient and easier for customers. “I believe it’s important to keep customers at the heart of everything—not just in support, but also in the surrounding business processes. After all, they’re the reason we do what we do.” And that’s exactly why support is in good hands with him.
Additionally, his product knowledge continues to grow, enabling him to increasingly support procurement as well.
